By Matt Kennedy
She felt it coming. The soreness, the chills, the scratchy feeling in the back of her throat. There was no denying it. Stephanie, Senior Lending Assistant, was sick, it was a holiday and she did not want to miss work the next day. She called Independent Bank’s Consult-A-Doctor service, which promptly called an open pharmacy with the prescription she needed.
As a Top Workplace recipient by numerous publications, Independent Bank looks to go beyond “the norm” when offering benefits to employees. It works to provide services that enhance employees’ mind, body and spirit.
A Beneficial Relationship:
Independent Bank employees are active, logging in over 7,000 hours of community service annually through the bank’s IB Give’s Back program. They’re also healthy, as the bank offers programs that nurture employees’ total health. Independent Bank understands that healthy employees are more productive at work, at home and in their community.
IB Cares Wellness Program
Education - Independent Bank’s comprehensive wellness program, IB Cares, provides nutritional advice, heath challenges and a point system for healthy choices that goes towards discounts on insurance costs.
Incentive - To encourage healthy activity, Independent Bank introduced a $200 health club subsidy this year for employees who are members of a gym/health club.
Accomplishment - Employees embraced the bank’s healthy culture and their stories have been featured in an employee newsletter to inspire others. Achievements include marathons, weight loss and a home gym built to combine working out and family time. In 2013, the bank earned Gold Achievement status from the American Heart Association for being a “Fit-Friendly Worksite,” And was named one of the Healthiest Employers in North and Central Texas by the Dallas and Austin Business Journals.
Consult-A-Doctor – Offering 24/7 access to physicians online and by phone, the service gives employees direct access to a doctor with no copay. Independent Bank employees saved a total of $26,876 by using Consult a Doctor in 2012!
Compass Professional Health Services – Saving money on medical tests, procedures or doctor visits, Compass earned employees and the company a total claim cost savings of $58,331 in 2012!
Marketplace Chaplains USA – Making weekly visits to employees, Marketplace Chaplains’ employee assistance and chaplain services are always on call when employees need counseling or help.
Involvement - Considering the growth of the bank, seven employee appreciation events took place this year across all the bank’s regions. A representative committee from each of the regions selected, planned and managed each event, be it banquet or family day event.
Rewards - The only requirement for these events involved employees being awarded for their years of service in increments of five years. The size of these awards varied all the way up to Peggy Partridge, Whitewright Location President, who was honored for 55 years of service!
Independent Bank recently earned the Raymond James Community Bankers Cup for the second straight year (FY 2013 results). In 2013, Independent Bank was listed among the Inc. 5000 List of America’s Fastest Growing Companies; the Top 100 Best-Performing U.S. Banks with assets between $500 million and $5 billion by SNL Financial (FY 2012 results); and earned the Raymond James Community Bankers Cup (FY 2012 results). It was also listed among the Top 150 Dallas/Fort Worth Public Companies by the Dallas Morning News (FY 2012 results) and The Dallas Business Journal ranked Independent Bank as having the highest increase in deposit growth from 2012 to 2013 among the Top 20 banks in Dallas. Additionally, the bank took home Texas IOLTA Prime Partner honors for the fifth consecutive year by the Texas Access to Justice Foundation for helping low-income Texans; a Top Lending Partner by Capital CDC for Small Business Jobs Act performance; awards for community service, marketing and architecture by the Independent Bankers Association of Texas; and numerous “Best Bank,” “Best Financial Services” and “Best Mortgage Company” by various publications.
Accolades aside, David Brooks, Independent Bank Group Chairman and CEO, knows the secret to success lies in the bank’s employees.
“At its core, Independent Bank’s strength lies in our employees and the relationships they form with customers,” Brooks said. “To foster these relationships, creating an environment where employees feel appreciated on a daily basis, will remain an essential part of what we do.”
Click here for Independent Bank’s Careers page.